Bevinsee FAQs

To ensure you have the best possible shopping experience, we kindly ask you to review the following policies before placing your order:

• Privacy Policy
• Refund & Return Policy
• Shipping Policy
• Terms of Service

Please check product dimensions in images and the fitments (brands, models, years) in the description to confirm fit. For further doubts, feel free to contact us via email or phone.

Free shipping applies to most European regions; remote areas may incur a €5-10 fee.

Delivery times depend on your location, inventory, and shipping method:

Warehouse Delivery

• European Warehouse: 3–7 days
• International Warehouse: 7–15 days

Shipping Services

• Standard (4PX/Yanwen): 7–15 business days (No tax/extra fees)
• Expedited (FedEx/DHL/UPS/USPS): 3–7 business days (Tax required; provide tax ID/number)

VAT and customs tax are not charged by us, but you will be responsible for them if you choose expedited shipping.

You can conveniently view real-time tracking updates by entering your tracking number here:

https://www.17track.net/en

Please email us within 24 hours to modify or cancel your order. Once shipped, we are unable to make changes or process cancellations.

LED headlights include a 3-year warranty. For quality issues with other products (non-customer caused), replacement may be offered depending on circumstances. Please email us for return details or refer to our Refund & Return policy for full information.

If items arrive damaged, please email us promptly. Please save the original packaging and take photos/videos if possible.

To request a return or exchange for non-quality reasons (e.g., wrong fit, change of mind), please email us within 14 days of delivery. Our team will share specific conditions and refund details. For complete information, you can refer to our Refund & Return policy.